Frequently Asked Questions

Frequently Asked Questions

📦 When will my order arrive?
Orders are processed within 1–2 business days and delivered within 2–5 business days in Poland.

🚚 Where do you deliver?
We currently ship only within Poland.

🔍 How can I track my shipment?
You’ll receive a tracking link via email after dispatch.

💳 Which payment methods do you accept?
• BLIK
• Visa
• Mastercard

⏳ What if my order is delayed?
Contact us at info@leonachic.com and we’ll assist you.

🔁 Can I return my order?
Yes, within 30 days if unused and in original condition.

❗ What if I receive a damaged item?
Contact us within 7 days with photos for a replacement or refund.

💎 Are your necklaces suitable for everyday wear?
Yes, our necklaces are designed for both daily use and special occasions.

💬 Need more help?
Email: info@leonachic.com
Phone: +48 577 468 952
Business hours: Monday to Friday, 9:00 AM – 5:00 PM